We hope you can find answers to your questions
here, if not please
contact us
What kind of boat is this good for?
TreMate is great for any motor or
sailboat up to 80’ in length. While you
may not use some features for a smaller
pleasure or fishing boat, owners of
larger boats that have complex
electrical and mechanical systems will
greatly benefit from having TreMate on
their side.
How
much does TreMate cost?
TreMate is free to download or to use
from web browser. We offer 3 plans
ranging from forever free (no credit
card needed) up to $20 per year. Please
visit our
Pricing page
for more info.
Can
I access my information without
internet?
TreMate works on your mobile device or
tablet regardless of internet
connectivity. Internet is required to
download the app and to sign-in for the
first time. Afterwards, if you have no
internet connection the App will store
and retrieve the data from your device,
and once the internet connection is
re-established, will automatically sync
with cloud service all your devices.
Can
I use multiple devices at the same time?
Yes, you can use multiple Apple or
Android devices simultaneously. You can
also access the data from any web
browser if you are using a laptop. If
your mobile device is lost or stolen,
you can quickly restore the usage data
from the cloud when you login on your
new device for the first time. Note:
Internet connection is required to
synchronize multiple devices.
I’ve owned my boat for years, why
should I bother with this now?
TreMate is designed to make maintenance
and record keeping easier plus to
increase your boat’s resale value. By
digitizing your service records and
keeping manuals and receipts in one
place you not only preventing potential
loss when they get unreadable or damaged
by moisture, but you are also making it
easier to sell your boat. If you don’t
plan to sell your boat but would rather
pass it on to your family, odds are they
would much rather get access to all the
records electronically instead of a pile
of old, dilapidated manuals and faded
receipts.
I
use my boat only a handful of times per
year, how will TreMate help me?
If you are new to boating or use it only
intermittently, you are more likely to
forget exactly when to perform specific
maintenance and which parts you need to
use. TreMate will help you capture the
instructions in your own words/steps,
plus, if you buy your parts in advance
online, you may save money when compared
to purchasing them from your local
merchant or mechanic.
Do
you have a mobile App I can download?
Yes, we have a mobile and tablet apps
available for download from Apple Store
or Google Play. Search for TreMate or
click
here to
download.
How
long have you been in business?
TreMate is a relatively young product
that was initially introduced in 2018
exclusively for charter management and
released to boat owners worldwide in
early 2023. The team behind the product
has been working on boat management
solutions in the charter industry since
2004, with tens of thousands of users
worldwide.